PARTS & SERVICE

Tracked Tractors

No-one supports you like a Challenger Dealer. Optimum performance, maximum uptime and high residual value are three of your key considerations when purchasing a machine from the Challenger range.

Maintenance of your new Challenger machine will be high on your list of priorities. With the knowledge of a world-class aftersales support network and a 12 months guarantee on Genuine Challenger Replacement Parts and labour, you can be confident you’ve made the right choice.

Your local Challenger dealer provides the support you require at critical times and a fully trained Challenger Service Engineer with industry leading Customer Service and logistics support, offers service and advice when you need it most.

Considerable investment has been made to ensure your machine uptime is maximised. Our European parts warehouses serve Europe, Africa, the Middle East and Asia, creating a fully integrated network or ‘virtual warehouse’. This facility enables automatic searching of all warehouses to locate and deliver your Genuine Challenger Replacement Part, any time of the day or night – all using a single central order processing system.

• 12 months parts and labour guarantee.
• Extended opening hours during busy periods.
• World class Customer Service Support throughout the year. 
• Industry leading Virtual Warehousing – day and night.
• Fully trained Challenger Service Engineers, offering on-site support.
• Up-time and efficient service is crucial for our customers. For that reason, Ag-Chem Europe has developed an excellent service and parts organisation.
• Our service and parts department is available 24-hours-a-day and has an extensive inventory of parts to keep your machines going during the application seasons.

 

Sprayers & Spreaders

Service Contacts during office hours: 

Service-manager: Peter Egelmeers
Tel: 0031-77-3278400  |  Email: service@challenger.nl.agcocorp.com

Manager Parts: Ruud Pijpers
Tel: 0031 -77-3278400  |  Email: parts@challenger.nl.agcocorp.com

Outside office hours (for urgent matters):

Dial our central telephone number 0031 -77-3278400 and leave a clear message with your telephone number on our answering machine.
Your message will be forwarded to one of our service engineers who will return your call and help you to solve the problem.

Our answering machine is operational during the following hours:

Normal working days: from 8pm - 7am  
Saturdays: after 3pm. From 7am to 3pm you can reach us in the same way as during office hours. 
Sundays and public holidays: 24-hours

Challenger Terra-Gator Service U.K. and Ireland
Lister Wilder Ltd
The Street, Crowmarsh
Wallingford, Oxfordshire, OX10 8EA
UNITED KINGDOM

Tel: 0044 (0)1491838388  |  Fax: 0044 (0)1491836702

Chandlers (FE) Ltd
Belton, Grantham, Lincs, NG32 2LX
UNITED KINGDOM

Tel:  0044 (0)1476 590077  |  Fax: 0044 (0)1476 563377

TRP (Scotland) Ltd
Eastfield, Forgandenny
Bridge of Earn, Perth, PH2 9EX

Tel: 0044 (0) 1738 812888  |  Fax: 0044 (0) 1738 813197